Not connecting

Barry Bowen

• 22 October 2023 09:14

This is clearly a glitch of some kind, which really lets the product down. Basically the advice seems to be the equivalent of ‘kick the TV if you can’t get a picture’ ie turn the app off and turn it on again. The advice that he’s given is not working and it’s a huge amount of money to pay for an item that is brand-new and not working. I’ve got to the stage where tell me how to fix it or take it back. It really isn’t fair.

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  Customer Service

  Community manager

  • 25 October 2023 09:27

  Hi Barry Bowen 

  We've replied to your comment on another thread, but we'll also send you an email over discussing next steps. Rest assured we'll come to a conclusion that suits you!

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