What is your warranty policy?

Briiv units have a 2 year warranty from the date of purchase against defects and faults with the product when purchased from an official retailer. 

We also offer a 30 day money back guarantee if you change your mind (minus shipping and handling), provided Briiv is in the same condition as when it was taken out of the box and in its original packaging.

Warranty Terms and Conditions:

Replacement Unit or Parts may be new or remanufactured service exchanges that are equivalent to new in performance and reliability. The warranty does not cover any of the following actions:

1. Periodic check ups, maintenance and repair or replacement of parts due to normal wear and tear.
2. Cost relating to transport, removal or installation of the product.
3. Misuse, including failure to use the product for its normal purposes or incorrect installation.
4. Damage caused by Lightning, Water, Fire, Acts of God, War, Public Disturbances, incorrect mains voltage, improper or insufficient ventilation or any other cause beyond the reasonable control of Briiv Air Ltd.
5. Any interference with the product outside of normal use, such as removing screws or tampering with the inner workings of the product, will render the warranty void. 

The manufacturer warranty is only valid when accompanied by the original invoice, sales receipt or confirmation from the Briiv team of the warranty period and must be supplied by the original buyer.