If the app is not loading WiFi networks, close and re-open the app. This should bring up the list of WiFi networks. On restarting the app you will not need to re-do the previous set-up steps, you can just skip to the WiFi connect page.
Networks won't load on 'Connect Briiv to Wifi' page
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This isn’t working. Any further offers?
Hi Patrick Warner,
Can you confirm you have a 2.0 or 3.0 Briiv and are using the Briiv 2.0 app? You can check your unit by looking at the serial number on the underside of the base, and this is the Briiv 2.0 app. You also need to ensure you're close enough to your router to establish a strong connection.
If you're still having issues I'd recommend sending a screen recording over to our customer service team on ask@briiv.co.uk and they can assist!
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