Why is my Briiv not following the schedule?

We've had reports from users that their Briiv units aren't following the schedule as they are supposed to, which can result in the unit changing speeds unexpectedly. Reducing the number of schedules you have to no more than 20 changes can help with this. 

If you're having this issue after reducing your schedules please get in touch with our customer service team on [e-mail] with your order number and they can help out. Please be aware that we're working on improvements to resolve this problem long term.